Case Studies
We've got a proven record of success.


Retail Store Closings
Multiple store closings of a retail establishment
Two US cities, eight locations
Almost 1000 employees impacted

Our result:
The overall reaction from the remainder of the retail organization was thankful and positive. Morale of the organization did not decrease, even after the closing of 8 locations.

The details:
We were able to successfully train management to respectfully deliver the sensitive message. We provided a comprehensive documentation packet to each employee and stayed on site to ensure all employees’ questions were answered and they felt comfortable with the timeline. We then partnered with similar area retailers and arranged for them to come into the impacted locations and have on site job fairs and interviews. All employees interested in continuing employment within the industry were offered a job. The overall reaction from impacted employees was positive, they stated they felt valued and respected. The overall reaction from the remainder of the retail organization was thankful and positive. Overwhelmingly they felt their colleagues were taken care of and treated with dignity. As a result, overall morale of the organization did not decrease, even after the closing of 8 locations.


Automated Job Loss
Automated equipment impacts employees
One location
Over 500 employees impacted

Our result:
Planning well in advance helped preserve the dignity of many long term employees and allowed some to transfer to the new automated facility. Those who were not able to transfer were given over 60 days notice and had the ability to plan for their next steps.

The details:
We began this reduction in force a full 6 months before the planned date of execution. Because of the number of impacted employees, WARN (Worker Adjustment and Retraining Notification Act) was activated. Under WARN, you must give at least 60 days notice to impacted employees, as well as select government officials. It was very important to the company that impacted employees find out about the reduction in a respectful manner and be given the opportunity to train on the automated equipment, should they have the aptitude and desire. By planning well in advance and using transparency in their intentions, they preserved the dignity of many long term employees and allowed some to transfer to the new automated facility. Those who were not able to transfer were given over 60 days notice and had the ability to plan for their next steps.